We encourage our users to visit the manufacturer's website regularly to see if there are any updated drivers available for their hardware. If you do not have these installed you are likely to receive the "hardware disconnected" message. To run Serato software on a PC you will need to make sure you have the correct drivers installed in order for the hardware to be recognised. If you have purchased a new controller, check for any updates before using the device as you may run into issues if you are running an older, incompatible or outdated driver.ĭrivers are used by Serato software to communicate with the hardware you intend to use. It is important to make sure all your drivers and firmware are up-to-date from your hardware manufacturer before running Serato software.
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